What is the difference between a Travel Agent (not us) and a Travel Advisor (this is us)?

A travel agent operates more on a transactional basis, often using a limited list of suppliers and locations. They tend to do basic itineraries and typically manage more bookings and transactions, which limits the level of service. A travel advisor acts in a consultative role, learning in-depth about a client’s preferences, lifestyle, and desires. They specialize in bespoke itineraries and are relationship-driven, looking to build long-term relationships with their clients, understanding their travel history and preferences over time. They also offer comprehensive services that include managing every detail, from pre-departure planning to in-destination support, ensuring seamless, stress-free travel.

What services do you provide as a luxury travel advisor?

We specialize in creating custom, high-end travel experiences, from arranging private flights and luxury accommodations to securing exclusive reservations and unique experiences worldwide. We handle every detail to ensure your trip is seamless and unforgettable.

Why should I book through a luxury travel advisor instead of planning my own trip?

As luxury travel advisors, we can access exclusive benefits, upgrades, and personalized experiences unavailable to the public. We save you time and ensure that every aspect of your journey is meticulously planned and tailored to your preferences. We are available to our clients 24-7 during travels, assisting with any travel-related issues.

Can you help with last-minute travel arrangements?

Absolutely! We are well-equipped to handle last-minute requests and will do our best to secure top-tier accommodations, flights, and experiences, even on short notice. While availability can be limited, our extensive network helps make it possible.

What are your fees for your services?

Our service fees vary depending on the complexity of the trip, duration, and level of customization required. During our initial consultation, we will provide a transparent breakdown of any fees associated with planning your travel experience. This fee ensures we work for our client’s best interests, not supplier commissions. Others may state their services are free, but it is likely built into the package price.

Do you offer travel insurance?

Yes, we work with trusted insurance providers whom we have personally vetted in order to offer coverage options that protect your investment and provide peace of mind. We can help you select the right travel insurance to meet your needs, including options for cancellation, medical emergencies, and more.

How do you select suppliers and accommodations?

We handpick suppliers and accommodations based on your personal preferences, travel style, and destination. Through partnerships with luxury hotels and resorts worldwide, we can offer you special perks such as room upgrades, early check-in, late check-out, and daily breakfast.

Can you arrange for special requests like dietary preferences or accessibility needs?

Absolutely. Part of our service includes ensuring every detail is catered to, from dietary preferences to any special accessibility needs. Just let us know your requirements, and we’ll ensure the accommodations and arrangements reflect them.

What is the cancellation and refund policy?

Cancellation policies vary by hotel, airline, supplier, or tour provider. We always provide clear terms at the time of booking and will work on your behalf to facilitate refunds or alternative solutions should plans change.

Do you offer family-friendly or multi-generational travel planning?

Yes, we specialize in planning trips that cater to all ages, ensuring that everyone from children to grandparents has a memorable experience. We can recommend family-friendly destinations, accommodations, and activities that balance fun, comfort, and luxury.

How far in advance should I start planning my trip?

For the best options and availability, we recommend beginning the planning process 6-12 months before your desired travel date, especially for popular destinations or peak seasons. However, we are always here to assist, regardless of your timeline.

Can you create a custom itinerary based on my interests?

Absolutely! We design each itinerary to reflect your unique interests, from art and culture to adventure and relaxation. We’ll work closely with you to create a journey that aligns with your vision and exceeds your expectations.

Do you offer VIP airport services?

We can arrange VIP services, including expedited customs clearance, private lounges, and personal transfer assistance. These services add extra comfort and efficiency to your travel experience.